The requirements of ISO 9001 and EN 9100 latest version are applicable. Ideally, the supplier should have an EN 9100 certification; in the event that the supplier is not certified, a preliminary audit of its quality system will be carried out by ROLLVIS with a view to its qualification.
The supplier must define the method to control the issued records and its archiving.
The records must be archived by the supplier. By default, the archiving period is 30 years, unless otherwise stipulated in our order.
Supplier agrees not to transmit any information, documents or materials to any third party without the approval of ROLLVIS.
The supplier shall ensure that performance in terms of product compliance and on-time delivery is measured and that appropriate actions are taken if the expected results are not, or will not be, achieved.
The Supplier shall ensure that the qualification of its personnel is in line with existing work positions. If requested, the supplier must be able to prove the qualification of its personnel (internal or external training).
The supplier must make its staff aware of :
The supplier must inform Rollvis of any changes in its infrastructure that present a risk to the quality of the product or service (relocation, relocation of machines, reorganization, machines, software, etc.).
The Supplier shall implement an organization capable of planning our order in accordance with the contractually agreed requirements (quality, deadline, etc.).
The Supplier must ensure during the order review that it has all the documents required for the performance of its service and claim them from Rollvis if they are not available to it.
Any deviation from the planned and announced schedule must be communicated to ROLLVIS as soon as possible.
The raw material will be supplied by ROLLVIS which will be identified by a color code according to IT instruction ACH 002. No transfer of activity will be permitted without the consent of ROLLVIS, if transfer is necessary after agreement, the Rollvis supplier shall enforce the requirements of IT RAQ 004 on its supplier.
The supplier’s incoming inspection must ensure that the materials and components received comply with the requirements specified on the ROLLVIS purchase orders.
The supplier must guarantee the traceability of the documentation relating to each delivery (link between the purchase order, the declaration of conformity and the control or analysis reports if required).
The supplier shall document the work processes, production documents (e.g., routings, follow-up sheets, operation sheets, production orders, work instructions and control documents). The supplier shall ensure the quantitative monitoring of the products during production (e.g. quantities of parts, split launches, non-conformities) as well as proof that all production and control operations have been carried out as planned. Any changes in production processes must be reported to ROLLVIS.
The supplier must ensure the identification of the products throughout the production stages in order to prove the link between the documentation in force and the product produced.
Le fournisseur s’engage à donner le droit d’accès à ROLLVIS, ses clients et aux autorités réglementaires aux locaux opportuns de l’entreprise et aux informations documentées applicables.
Le fournisseur doit surveiller et mesurer les caractéristiques du produit à des étapes appropriées du processus de production conformément aux dispositions planifiées (fiches suiveuses, instructions de contrôle, etc.).
La preuve de la conformité aux spécifications doit être enregistrée (rapport de contrôle) et fournie à ROLLVIS lors de la livraison.
Le fournisseur doit informer ROLLVIS de toute non-conformité constatée qui ne pourrait être corrigée de manière conventionnelle.
La non-conformité fera l’objet d’un enregistrement selon le principe en place chez le fournisseur (fiche de non-conformité).
Dans le cas où le défaut ne pourrait être corrigé de manière conventionnelle, le fournisseur adressera une demande de dérogation à ROLLVIS afin de statuer sur la suite à donner.
Toute non-conformité détectée par ROLLVIS sera documentée dans le système NCG est et envoyée au fournisseur qui prendra les mesures nécessaires pour corriger le problème dans les 10 jours.
Le fournisseur apportera la preuve de la mise en place d’action(s) corrective(s) / préventive(s) via une demande d’action corrective DAC (FO RAQ 117) afin d’éviter que le défaut constaté se renouvelle.
ROLLVIS SA is a world leader in the design and production of Satellite Roller screws. We focus on the most demanding applications and work closely with customers to meet the toughest specifications.
Ch. du Pont-du-Centenaire 136
CH-1228 – Plam-les-Ouates / Geneva
Tel +41 (0)22 706 90 40
Fax +41 (0)22 706 90 49